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FAQ: FAQ

WHAT IS YOUR CANCELLATION POLICY?

To be eligible for a refund a notice of cancellation must be made in writing to the course administrator a minimum of 14 days in advance of the course start date. Any course fees eligible for refund will be processed within 5 working days and confirmed via email.


If you have any concerns, require further information or need to notify us of an absence please do not hesitate to contact us via PolarisAquaticTraining.com or at hello@PolarisAquaticTraining.com

HOW DO I CHOOSE WHICH COURSE TO JOIN?

Some common reasons to join swimming lessons are to improve breathing technique, floating ability and/or speed.

Our training facilities are ideal for learning in a calm and focused environment, with provisions for small groups or individual lessons to suit your needs.

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You can also arrange sessions at a pool that is convenient for you to get to and take away the stress of cancellation charges with intensive courses and a 48hr rescheduling period for last minute changes.

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Choose the flexible course for sessions that match your availability, especially if your working pattern or practical situation is likely to change on a weekly basis.

WORK WITH US

Polaris Aquatic Training provides vocational courses to qualify you in Life Saving, Water Safety and Instructing.


We offer reductions for existing employees who are interested in CPDs and workforce training, as well as career development with courses including instructing and safety training.

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Find out more by sending your inquiry to Hello@PolarisAquaticTraining.com or check out our vacancies.

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